If you would like to know how to hand over Admin Bandit software or you are experiencing difficulties using it or need information about being a volunteer treasurer, we're here to help. Here is the path to follow for support.

Explore our resources page

Volunteer treasurers will find lots of information to assist in the role on our Resources page. This information covers helpful links, free training, an overview of our software and other great information we've come across to help in your role.

Check the manual

If you are experiencing problems with Admin Bandit software and the answer is not found via the Resources Page, the next step is to check the manual for information about a particular feature or function.

Search the knowledgebase

If the Resources Page and the manual don't help, try searching the knowledgebase. The knowledgebase is a categorised collection of articles on topics about using the software and troubleshooting problems.

Submit a support ticket

If the Resources Page, manual and the knowledgebase don't provide what you need, then contact us by submitting a ticket via the help desk. Outline the information you require and attach up to three documents to the ticket.

Contact our support team

If after exploring the Resources page, checking the manual, searching the knowledgebase and submitting a ticket, there is still no joy, give us a call on 1300 725 697 to speak with one of our friendly staff.